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On-Line Catalogue

 

Kayaks
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Information

Information

1. Your Satisfaction Guarantee 

2. Methods of Payment
3. UK Customers Delivery Details 

4. Overseas / Export Customers Delivery Details

5. Instructions for Return of Goods

6.  Delivery Costs

1. Your Satisfaction Guarantee

Get Out Ltd. is backed up by Brookbank Canoes of Stockport, one of the UK's leading Canoe & Kayaking equipment retailers. We carry one of the largest ranges and quantities of stock in the country and have gained a superb reputation for our service. We are not a faceless web business, we are paddlers actively involved in many branches of the sport at various levels and are able to offer excellent advice.

All goods supplied are guaranteed against defective parts, materials or workmanship for 30 days or according to the manufacturers warranty.

Should you order the wrong size item we will happily replace it for you provided it has not been used and is in the same condition as supplied. You are responsible for the cost of returning the item to us.

Important Note 

Some products may at certain times of year experience delays in supply due to the specialist nature of the sport. You will be kept fully informed of any back orders and will be offered a suitable alternative or the option to cancel your order if we are unable to supply within a reasonable time scale.

2. Methods of Payment 

After ordering online, you may choose to pay in any of the following ways:

  • By credit card (your details are securely encrypted before being transmitted)
  • By sending credit card details separately
  • By requesting an invoice & sending payment before delivery

You are prompted for your choice of payment after completing your online order form.

3. UK Customers Delivery Details 

We carry a large amount of stock and aim to deliver stock items within 4 to 5 days. Should your item not be in stock we will keep you fully informed by email, usually 7 days (approx.) after your order is placed. If we cannot deliver within 30 days, you have the option of a refund.

Collections 

Collection of orders can be arranged from our Manchester Premises which are conveniently located right next to the motorway network.

4.  Overseas / Export Customers Delivery Details

We carry a large amount of stock and aim to deliver stock items within 28 days.

Should your item not be in stock we will keep you fully informed by email, usually 7 days (approx.) after your order is placed. If we cannot deliver within 30 days, you have the option of a refund.

EU Customers 

We specialise in overseas business. All prices shown on our catalogue pages include Value Added Tax (VAT ) at 17.5%. To calculate the amount without VAT multiply by 0.8511.

VAT is included in supplies to all EU countries and will be itemized on your invoice.

Rest of the World (Non EU) Customers 

Non EU customers can make substantial savings on the prices shown on the catalogue.

All prices shown on our catalogue pages include Value Added Tax (VAT) at 17.5%. Goods will be supplied to non EU countries with the VAT deducted. To calculate the amount without VAT multiply by 0.8511. 

On the order form please click the exempt button to reduce VAT to zero.

International Delivery Costs do not Include Canoes or Kayaks

5.  Instructions for Return of Goods

If the product you have ordered is the wrong size we will gladly replace it as long as it is unused and in the same condition as new. You are responsible for returning the goods to us and the costs involved.

If you are returning faulty or damaged goods please follow the same procedure enclosing a copy of your receipt.

  • Write a note including your name, address and Tel no. explaining the return.
  •  Package the goods securely.
  •  Return to us at the following address

Get Out Ltd. 
Unit 23 meadow Industrial Estate 
Water Street 
Stockport 
SK1 2BX
United Kingdom

You are responsible for the goods until they are in our possession and we strongly recommend using recorded delivery.

Your replacement will be sent as soon as possible.

Your consumers' statutory rights are not affected by any of the above.


Get Out Ltd.
Tel:
  0161 474 1499   Fax: 0161 474 1411